Technology & Trading

Ch 1 of 3: Human-as-a-service; Enabling true customer-centricity - Connected customers – disconnected banks?

Thu, 28 Feb 2013 18:29:06 GMT

In the first of three chapters Duygu Tavan, technology editor of The Banker discussed with Paul Jameson, Global Director of Financial services at Cisco, how can banks reconnect with their digitally-connected customers.

Ch 2 of 3: Human-as-a-service; Enabling true customer-centricity - Achieving a customer-centric banking proposition

Fri, 01 Mar 2013 10:10:57 GMT

In the second of three chapters Duygu Tavan, technology editor of The Banker discussed with Paul Jameson, Global Director of Financial services at Cisco, behaviour-centric new segmentation models.

Ch 3 of 3: Human-as-a-service; Enabling true customer-centricity - Big Data and Right Data

Fri, 01 Mar 2013 09:44:03 GMT

In the last of our three chapters Duygu Tavan, technology editor of The Banker discussed with Paul Jameson, Global Director of Financial services at Cisco, Understanding data and using the right data for business models.

Ch 1 of 4: Post-trade services in today’s world - The compound impact of different regulations

Fri, 01 Feb 2013 10:52:02 GMT

John Byrne, CEO of Information Mosaic, commenced the first part of the video discussing the compound effects of different legislations that will have an impact on post-trade service

Ch 2 of 4: Post-trade services in today’s world - Risk & governance pain points

Fri, 01 Feb 2013 10:47:28 GMT

In the second part of the discussion, John Byrne discussed the pain points of post-trade services today

Ch 3 of 4: Post-trade services in today’s world - Making the best of big data

Fri, 01 Feb 2013 10:45:23 GMT

In this chapter, John Byrne discussed how FIs can use big Data and interpret it in an efficient way

Ch 4 of 4: Post-trade services in today’s world - The costs involved

Fri, 01 Feb 2013 10:26:15 GMT

The final chapter focused on the costs involved in offering post-trade services under today's market conditions

Ch 1 of 4: From multi-channel to Omni-channel - Maximising opportunity capture across customer segments in banking

Fri, 01 Feb 2013 13:17:06 GMT

In the first part of the roundtable, the panel discussed how banks can offer services that do not restrict customers on a given channel. The panel also discussed how banks could create create valuable customer relationships and offer an omnichannel banking experience.

Ch 2 of 4: Identifying customer needs - Maximising opportunity capture across customer segments in banking

Fri, 01 Feb 2013 13:05:01 GMT

In the second part of the discussion, the panel exchanged ideas on how to identity and interpret customer demands and needs.

Ch 3 of 4: Differentation - Maximising opportunity capture across customer segments in banking

Fri, 01 Feb 2013 12:23:54 GMT

In the third chapter, the panel focused on the factors that would enable banks to differentiate themselves from competitors, including non-banks like retailers who are raising customer expectations.

Ch 4 of 4:Technology, operations and organisation - Maximising opportunity capture across customer segments in banking

Fri, 01 Feb 2013 12:11:35 GMT

The fourth and final chapter focused on technology and how banks could deploy it to enhance customer relationships, gain new customers and create deeper connections with them.

Ch.1 of 6 - Economic outlook - Making payments simple

Fri, 30 Nov 2012 14:04:08 GMT

In the latest and last in this Leadership series with RBS, The Banker editor, Brian Caplen, speaks to Neal Livingston, global head of transaction services origination at The Royal Bank of Scotland, Mike Jones, head of financial innovations at PayPal EMEA and Laurence Leyden, head of financial services industries for SAP in EMEA about innovation and ingenuity in the payments sector.

Ch.2 of 6 - A user's perspective - Making payments simple

Fri, 30 Nov 2012 14:08:43 GMT

Ch.3 of 6 - Regulatory challenges - Making payments simple

Fri, 30 Nov 2012 14:17:36 GMT

Ch.4 of 6 - The changing nature of innovation and technology - Making payments simple

Sun, 02 Dec 2012 20:22:57 GMT

Ch.5 of 6 - Competition from other areas - Making payments simple

Fri, 30 Nov 2012 14:34:43 GMT

Ch.6 of 6 - Sibos review - Making payments simple

Fri, 30 Nov 2012 14:43:12 GMT

Sibos 2012 Reporter Wrap-up

Thu, 22 Nov 2012 11:15:49 GMT

Editor of The Banker Brian Caplen sums up the 2012 Sibos conference in Osaka Japan, speaking with technology editor Duygu Tavan and transaction banking editor Jane Cooper.

Gerlach Jacobs, global head of transaction services, ING

Thu, 01 Nov 2012 10:54:57 GMT

Technology editor for The Banker, Duygu Tavan, speaks with global head of transaction services for ING, Gerlach Jacobs, at the 2012 Sibos conference in Osaka, Japan.

Tod Burwell, CEO, Baft-Ifsa

Thu, 01 Nov 2012 10:43:30 GMT

Transaction banking editor for The Banker, Jane Cooper, speaks with the CEO of Baft-Ifsa, Tod Burwell, at the 2012 Sibos conference in Osaka, Japan.

David Yates, CEO, VocaLink

Thu, 01 Nov 2012 10:52:01 GMT

The Banker's editor Brian Caplen speaks with David Yates, CEO of VocaLink, at the 2012 Sibos conference in Osaka, Japan.

Werner Steinmüller, head of global transaction banking, Deutsche Bank

Thu, 01 Nov 2012 10:47:40 GMT

Editor of The Banker, Brian Caplen, speaks with the head of global transaction banking for Deutsche Bank, Werner Steinmüller, at the 2012 Sibos conference in Osaka, Japan.

Paul Simpson, head of global transaction services, Bank of America Merrill Lynch

Wed, 31 Oct 2012 11:02:47 GMT

The Banker's technology editor, Duygu Tavan, speaks with the head of global transaction services for Bank of America Merrill Lynch, Paul Simpson, at the 2012 Sibos conference in Osaka, Japan.

Diane Reyes, head of global payments and cash management, HSBC

Wed, 31 Oct 2012 10:54:42 GMT

Jane Cooper, transaction banking editor for The Banker, speaks with Diane Reyes, head of global payments and cash management at HSBC, at the 2012 Sibos conference in Osaka, Japan.

Massimo Cotella, global head of coverage, marketing and liquidity management, Société Générale Securities Services

Wed, 31 Oct 2012 10:46:18 GMT

The Banker's editor, Brian Caplen, speaks with the global head of coverage, marketing and liquidity management for Société Générale, Massimo Cotella, at the 2012 Sibos conference in Osaka, Japan.

Karen Fawcett, group head of transaction banking, Standard Chartered Bank

Wed, 31 Oct 2012 10:32:31 GMT

The Banker's technology editor, Duygu Tavan, speaks with Karen Fawcett, group head of transaction banking at Standard Chartered Bank, during the 2012 Sibos conference in Osaka, Japan.

David Cruikshank, chief executive officer, treasury services, BNY Mellon

Tue, 30 Oct 2012 14:56:44 GMT

Jane Cooper, transaction banking editor for The Banker, speaks with the CEO of treasury services for BNY Mellon David Cruikshank, at the 2012 Sibos conference in Osaka, Japan.

Patrick Colle, general manager, BNP Paribas

Tue, 30 Oct 2012 12:41:58 GMT

The Banker's editor, Brian Caplen, speaks with Patrick Colle, general manager for BNP Paribas, at the 2012 Sibos conference in Osaka, Japan.

Naveed Sultan, global head of treasury and trade solutions, Citibank

Tue, 30 Oct 2012 12:28:12 GMT

The Banker's editor, Brian Caplen, speaks with the global head of treasury and trade solutions for Citibank, Naveed Sultan, at the 2012 Sibos conference in Osaka, Japan.

Richard Yorke, executive vice-president, Wells Fargo

Tue, 30 Oct 2012 11:37:12 GMT

The Banker's technology editor, Duygu Tavan, speaks with executive vice-president of Wells Fargo, Richard Yorke, at the 2012 Sibos conference in Osaka, Japan.

Paul Camp, global head of transaction services, JPMorgan

Mon, 29 Oct 2012 15:18:19 GMT

The Banker's transaction banking editor, Jane Cooper, speaks with Paul Camp, global head of transaction services for JPMorgan, at the 2012 Sibos conference in Osaka, Japan.

Kris Kubiena, proposition delivery director, VocaLink

Mon, 29 Oct 2012 09:59:00 GMT

The Banker's technology editor, Duygu Tavan, speaks with Kris Kubiena, the proposition delivery director for VocaLink, at the 2012 Sibos conference in Osaka, Japan.

Tom McCabe, managing director and head of global transaction services, DBS Group

Mon, 29 Oct 2012 10:01:50 GMT

The Banker's transaction banking editor, Jane Cooper, speaks with the managing director and head of global transaction services for DBS Group, Tom McCabe, at the 2012 Sibos conference in Osaka, Japan.

Sibos 2012 preview video

Mon, 08 Oct 2012 12:05:38 GMT

The Banker's editor Brian Caplen gives a preview of the key topics ahead of this year's Sibos 2012 in Osaka, Japan.

Ch 1 of 3. The importance of operations - Future-proofing operations

Tue, 02 Oct 2012 15:09:47 GMT

Technology editor for The Banker Duygu Tavan speaks with Mary Campbell and Marcus Sehr from Deutsche bank about the advantages of future proofing operations.

Ch 2 of 3. Innovation in operations - Future-proofing operations

Mon, 08 Oct 2012 15:35:25 GMT

Technology editor for The Banker Duygu Tavan speaks with Mary Campbell and Marcus Sehr from Deutsche bank about the advantages of future proofing operations.

Ch 3 of 3. Future-proofing operations - Future-proofing operations

Tue, 02 Oct 2012 15:09:56 GMT

Technology editor for The Banker Duygu Tavan speaks with Mary Campbell and Marcus Sehr from Deutsche bank about the advantages of future proofing operations.

Ch 1 of 4. The size of the fraud problem, and what banks are doing to combat it — Fighting Fraudsters

Fri, 24 Aug 2012 10:35:25 GMT

Michael Imeson, contributing editor of The Banker, talks with Keith Andrzejewski of EMC Consulting about methods of fraud prevention, detection and mitigation.

Ch 2 of 4. Key components of an effective fraud prevention, detection and mitigation strategy — Fighting Fraudsters

Fri, 24 Aug 2012 10:35:42 GMT

Michael Imeson, contributing editor of The Banker, talks with Keith Andrzejewski of EMC Consulting about methods of fraud prevention, detection and mitigation.

Ch 3 of 4. Using consultants and IT vendors to develop an effective anti-fraud strategy — Fighting Fraudsters

Fri, 24 Aug 2012 10:36:09 GMT

Michael Imeson, contributing editor of The Banker, talks with Keith Andrzejewski of EMC Consulting about methods of fraud prevention, detection and mitigation.

Ch 4 of 4. Dealing with the regulators, and emerging fraud threats — Fighting Fraudsters

Fri, 24 Aug 2012 10:36:11 GMT

Michael Imeson, contributing editor of The Banker, talks with Keith Andrzejewski of EMC Consulting about methods of fraud prevention, detection and mitigation.

Enterprise Risk Management in the Digital Era

Wed, 30 May 2012 12:02:51 GMT

Silvia Pavoni, investment editor of The Banker, talks to Alastair Sim, senior director of SAS, about the findings from the latest events on risk management, organised by The Banker in partnership with business analytics company SAS.

Ch 1 of 4. The Rise of Big Data — Making The Most of Big Data

Wed, 30 May 2012 10:33:35 GMT

In the information age, banks have more data to cope with than ever before. But rather than a burden, this can be an opportunity to gain a genuine competitive advantage. John Morton, Chief Technology Officer for SAS UK & Ireland, explains how banks can make the most of the mass of information available to them.

Ch 2 of 4. Driving Adoption — Making The Most of Big Data

Wed, 30 May 2012 10:33:18 GMT

Ch 3 of 4. Managing Risk — Making The Most of Big Data

Wed, 30 May 2012 10:33:04 GMT

Ch 4 of 4. Technology in Practice — Making The Most of Big Data

Wed, 30 May 2012 10:32:47 GMT

Retail Banking 2012 — Highlights

Thu, 24 May 2012 16:11:43 GMT

Highlights video from the 2012 Retailing Banking event held at the Andaz Liverpool Street in London.

Retail Banking 2012 — Summary

Fri, 25 May 2012 08:54:01 GMT

Summary video from the 2012 Retailing Banking event held at the Andaz Liverpool Street in London.

Ch 1 of 5. Economic outlook — Adapting to a Changing GTS Landscape

Tue, 24 Apr 2012 09:09:55 GMT

Transaction banking has become the darling of the banking industry and since the financial crisis has been given more attention because of its stable returns. And despite the continued difficulties in the global economy, the mood of transaction bankers is one of optimism. However, there are challenges and competitive pressures that remain, and transaction bankers need to navigate a path between the pressures of regulation while also staying focused on innovation and operating efficiently. At a recent round table hosted by The Banker, a panel of industry experts discussed these issues and how they are often intertwined.

Ch 2 of 5. Competitive pressure — Adapting to a Changing GTS Landscape

Tue, 24 Apr 2012 09:10:00 GMT