MASTERCLASS from CISCO
Ch 1 of 3: Human-as-a-service; Enabling true customer-centricity - Connected customers – disconnected banks?
Feb 28 2013
In the first of three chapters Duygu Tavan, technology editor of The Banker discussed with Paul Jameson, Global Director of Financial services at Cisco, how can banks reconnect with their digitally-connected customers.
(7m 13sec)
