3. The Operating Model - Innovation in Retail Banking
Jun 6 2008Chapter 3: The Operating Model.
The future of the retail banking industry will be largely determined by its ability to think laterally, to move nimbly, and to respond imaginatively to major global trends: that is, to innovate.
In order to better understand how retail banks can achieve this, The Banker has brought together a panel of experts who will guide you through the key issues and challenges.
Look out for more on the Innovation in Retail Banking Leadership series.(5m 32sec)